Frequently Asked Questions

There are a number of small ant species in the area which commonly find their way into homes and businesses. Proper identification is usually necessary to determine where the particular ants are likely coming from so proper control measures can be applied. Some ants live in soil along foundations, others prefer wall voids, while others may travel some distance to a structure in search of food. Certain species of ants prefer protein based foods while others like sweets which is important if ant baits are being used for control. While a spray application of a pesticide works well to control certain types of ants it will scatter other species resulting in multiple sources of ant activity rather than just one.

You can begin a prevention plan by eliminating the conditions that attract pests. Steps include trimming tree branches and shrubbery away from your house or building, cleaning up leaf litter and removing high weeds near structures, and removing any rotted wood, landscape timbers, fence posts, tree stumps, and other debris. Eliminate food sources by keeping garbage in closed containers, cleaning up after pets, and avoiding or minimizing overspill from bird feeders. As for structures themselves, clear gutters and downspouts of any debris and seal off any openings around foundations and walls. Attics and crawl spaces should be vented properly to prevent moisture buildup, which creates an ideal environment for pests, and the vents should be screened.

Our home inspection is designed to identify the particular conditions, unique to your own home and property, which tend to promote pest activity. Effective management of pests is best accomplished through cooperation of our pest management professionals and you as the homeowner.

Absolutely. All of our technicians are thoroughly trained professionals in the safe handling of all materials, and our Quality Pro certification gives you added peace of mind.

Inexperienced applications of over-the-counter products are usually ineffective and can be unsafe around pets and people if used improperly. What’s more, most pests return unless you take steps to prevent them. New infestations can begin in as little as 60 days. The only truly effective way to eliminate and prevent pests is with a complete service plan from an experienced pest management company.

You should normally notice a marked reduction in pest activity in a day or two. It is not unusual to continue to notice some pest activity for up to two weeks. If you notice pest activity after 14 days please contact our customer service department to schedule a follow up visit. Ongoing monitoring of pest activity is the best way to ensure detection of new problems, which is included as part of your preventive plan. The most important result of our service is your complete satisfaction.

We provide pest management services with a sharp focus on the safety of our customers and protection of the environment. Tough on Pests, Easy on You means that were easy on the environment, your home, your family, your pets, and your business with effective pest management technology that is environmentally-friendly and trained professionals who are environmentally and safety-conscious. Our treatments will not stain carpets or floors and will not harm houseplants or outdoor plantings. Our exclusive, proprietary brand of pest management methods and materials delivers the safest, gentlest and most effective treatments.

The obvious evidence is the pests themselves. For example, you may notice numerous carpenter ants suddenly appearing indoors, especially in the spring. Hornets or bees may be seen hovering under the eaves outside your home. But sometimes the evidence is more subtle, if it is visible at all. Take carpenter ants. After chewing wood to make tunnels in which to live, the carpenter ant leaves behind a soft, fluffy sawdust. This sawdust, combined with bits and pieces of insects on which the ants have fed, is known as frass. Frass is carried from the nest and deposited outside and is one sign of carpenter ant damage that you may notice. Newly gnawed wood that tends to be rough with a pair of tooth marks readily visible may be evidence of mice or rats. Open-celled paper-like nests that resemble umbrellas found on the undersides of eaves, soffits, deck/porch rails, window and door frames are signs of wasp infestation. Our trained pest management professionals can assist you in finding evidence of a pest problem.

Certain pests such as bees and wasps can harm you and your family with painful and potentially serious stings and bites. Even centipedes have a bite similar to a bee sting. Other pests such as rodents can be disease carriers. That’s not to mention the significant structural damage pests can do to your home by burrowing into wood and under structures.